BA-Skills

Proven business analysis experience and related technical experience:

With a background in engineering, I have successfully navigated complex infrastructure projects while also spearheading business process improvements, contract management, and operational enhancements within ICT and service industries. My hands-on experience with data driven decision-making and strategic problem-solving has allowed me to bridge technical expertise with business acumen, ensuring seamless integration of innovative solutions that align with organizational objectives.

Experienced at facilitating workshops for all change-related activities and a desire for collaboration with stakeholders:

Throughout my career, I have actively led cross-functional workshops aimed at knowledge-sharing, stakeholder engagement, and continuous improvement initiatives. As a program lead for employee potential optimization, I facilitated discussions that fostered collaboration and problem-solving, ensuring diverse perspectives were valued and incorporated. My ability to create inclusive environments encourages stakeholder ownership,leading to impactful and sustainable change.

Detailed knowledge of business analysis tasks, experience in elicitation techniques, and competence in requirements gathering skills:

Having engaged in extensive requirements gathering for process automation and business improvements, I am proficient in elicitation techniques such as stakeholder interviews, workflow analysis, and process mapping. My structured approach enables me to transform complex data and operational challenges into actionable insights, ensuring clear documentation and alignment with business goals. By leveraging tools such as Visio, Power BI, and Power Automate, I effectively visualize processes to enhance decision-making.

Good understanding of project management lifecycles, disciplines, and procedures:

My experience co-leading projects in New Product Introduction has provided me with a strong understanding of project management lifecycles, including initiation, execution, and closure. I have collaborated closely with PMOs, ensuring timely deliverables, financial reconciliations, and stakeholder approvals.